ChatKit — Visual Chatbot Builder for Chatwoot

ChatKit

Rule-based conversation automation for Chatwoot

We implement and deploy a visual chatbot builder tailored to your business — then hand you the keys. Update menus, forms, and automated responses anytime through a simple drag-and-drop interface. No code, no waiting on a developer.

Documentation

Browse the full ChatKit Knowledge Base — getting started, features, lead capture, follow-ups, and troubleshooting.

📚 Open the ChatKit Knowledge Base

Try the Live Demo

Play with a fully-working ChatKit instance — no signup needed.

URL: demo.thinkcloud.dev Login: [email protected] / DemoPass123!

A sample menu is pre-loaded so you can explore the visual builder, forms, and chat preview immediately.

See It in Action

The ChatKit builder connects straight to your Chatwoot inboxes — website, WhatsApp, Telegram, and more — so every conversation stays in one place.

Inboxes, unified. ChatKit pulls your Chatwoot inboxes automatically. Pick an inbox, create a menu, and it’s live on that channel — no duplicate setup per platform.

Build visually, preview live. The menu editor is a visual tree: text messages, submenus, and sequential forms — with a live chat preview on the right so you see exactly what your customers see before you save.

Agent bots, when you need them. Hand off to Chatwoot’s agent bots or human agents seamlessly, with full conversation context.

Self-manage, your way. Settings are clean and scoped — you control your menus, channels, and automations without touching code.

Self-Manage Your Bot

Update menus, add options, and change responses through a visual builder — no technical skills required.

Multi-Channel

Website, WhatsApp, and Telegram — unified in one Chatwoot inbox.

Automated Follow-ups

Send reminders to inactive clients automatically after a configurable delay.

Lead Capture Built In

Every form submission becomes a lead — no external CRM needed. ChatKit tags the conversation by intent, enriches the contact with the submitted data (email, phone, custom fields), and alerts your team instantly with a Chatwoot notification.

Agent Handoff

Seamlessly transfer conversations to a human agent with keyword triggers.

Fully Managed Hosting

We handle deployment, SSL, updates, and hosting. You focus on your business.

How It Works

• Consultation — We assess your needs and map your conversation flows
• Deployment — We set up Chatwoot + ChatKit on your domain with SSL
• Configuration — We build your initial menus, forms, and automations
• Handover — You get full access to the visual builder to self-manage everything
• Support — We’re here if you need changes or run into issues

What Do the Packages Include?

The packages above cover a standard deployment with the same scope on both plans: up to 3 inboxes and up to 3,000 conversations/month — hosting, SSL, updates, and ongoing support included. The difference is what we deploy: ChatKit Standalone connects to the Chatwoot you already run, while Chatwoot + ChatKit deploys the full stack from scratch.

Need a custom deployment or expect higher conversation volume? Get a quote and we’ll scope it to your needs.

Frequently Asked Questions

What is a Chatwoot chatbot builder?

A Chatwoot chatbot builder is a visual tool that lets you design automated conversation flows — menus, submenus, text messages, and forms — for your Chatwoot inboxes without writing code. ChatKit is our visual chatbot builder for Chatwoot: you build the flow in a drag-and-drop editor, and it goes live on your website, WhatsApp, or Telegram channel.

Can I use ChatKit for a WhatsApp chatbot for my business?

Yes. ChatKit connects to your Chatwoot WhatsApp inbox, so you can automate FAQs, collect leads, and qualify prospects on WhatsApp — then hand off to a human agent with full context when needed.

Do I need to know how to code?

No. ChatKit is a no-code chatbot builder. You configure menus, forms, and automated responses through a visual interface. We build your first flows for you, then hand over the keys so you can self-manage.

How is ChatKit different from other chatbot builders?

ChatKit is built specifically for Chatwoot, so there’s no middleware or separate inbox to manage — every conversation lives in your Chatwoot workspace alongside your human support. It’s also fully managed by us: deployment, SSL, hosting, and ongoing support are included.

What does managed ChatKit hosting include?

We handle deployment, SSL, updates, and hosting on your own domain. Support is included for as long as you’re hosted — up to 2 hours/month of changes and troubleshooting (3 hours/month on the Chatwoot + ChatKit plan), with overflow billed at $60/hr.

When should I get a quote?

The packages above cover standard deployments — the included scope is listed on each card (inboxes and monthly conversation volume). If you need a custom deployment, more inboxes, or expect higher conversation volume, get a quote and we’ll tailor the scope, support, and SLA to your needs.

Which channels does ChatKit support?

Website live chat, WhatsApp, Telegram, and Facebook — all unified through your Chatwoot inboxes.