Google Workspace Migration & Open-Source IT Services

ThinkCloud helps growing businesses get more out of their technology. We look at how your operations actually run, close the gaps, and make sure the tools you pay for are earning their keep — so you focus on revenue, not credentials.

Getting full value from what you already pay for

Most businesses don’t have a software problem — they have a usage problem. Licences for people who’ve moved on, three tools doing similar jobs, a plan tier larger than the team needs, automations that were never finished. We review it and give you a straight answer: what’s working, what could be simpler, and where the real gaps are. Sometimes that means a different tool. More often it means using what you have properly.

Your data, your decision

Where your data lives is a business decision, not a vendor’s. Tools like Hiver, Front and Gmelius solve real problems, but they’re cloud services: your customers’ data sits on their servers, in a region they pick, under their policies. For many companies that’s a fair trade — it stops being one when you have residency obligations, client contracts specifying where data may live, or you’d simply rather not add another party to the chain.

We deploy in your infrastructure or a cloud region you choose, so it stays under your control:

• Chatwoot, n8n, Metabase, Open WebUI — deployed on your own server, so the data stays with you and the subscription doesn’t grow with your headcount
• The shared mailbox — runs on your server; customer mail flows through the Google Workspace you already own
• Data migration — moved as a validated copy, with your originals left intact until you say otherwise
• Backups and retention — follow your policy, not a vendor’s plan tiers

See the shared mailbox — or if you’d like to talk through where your data should live, book a free consultation.

Process & Systems Consulting

We map how your business actually runs, find where time and money leak, and fix it — cleanly, securely, and without disruption. Sometimes that means connecting systems that don’t talk to each other. Often it means using what you already have properly.

Data Migration: Gmail, On-Premise & Cloud Storage → Google Workspace

We migrate your data into Google Workspace — as a validated copy, not a risky move that leaves you stranded if something goes wrong. We bring data in programmatically, at scale, from wherever it lives today:

We use battle-tested migration tools, and every engagement is scoped case by case — before we start, we review exactly what moves, how it’s structured, and what needs special handling.

Here’s what the engagement looks like:

• Audit — we inventory what you have: files, folders, structure, and how permissions are set today
• Plan — we map each source account to the right destination in Workspace and agree on scope
• Copy — we replicate everything as a copy, preserving metadata and permissions throughout
• Validate — we compare source against destination and hand you a clear report: what copied cleanly, what needs a second look, and what didn’t transfer

Google Workspace Consulting

Make the most of the tool you already pay for. We set up and administer your Workspace — console, security, migrations — then train your admins and end users on how the tools fit into their actual workflow. And when you need the repetitive work removed, we build custom automations with Apps Script, Workspace Studio, or n8n — whichever fits the job. Explore Google Workspace consulting — scoped to your needs with a fixed quote.

Shared Mailbox for Google Workspace

A team inbox your whole team works from — assignment, statuses, SLA tracking with automatic escalation, reporting and customer surveys, connected to your own Google Workspace and running on your own server.

We handle the part most tools get wrong: your existing mail is imported as archive, not as a backlog. You choose at setup whether to bring your history across, and it arrives searchable and attached to each customer — without 700 months-old tickets landing in your queue on day one. A customer replying on an old thread brings it back as a live ticket.

See the shared mailbox — or book a 30-minute demo.

Unified Customer Care Ecosystem

Full integration with Chatwoot for total control of your customer service. We deploy custom-built, drag-and-drop bots that handle everything from routine tech support to complex inquiries — unifying WhatsApp, Instagram, and web chat into a single inbox.

Automated Lead Capture & Qualification

We build and deploy a digital sales pipeline that works while you sleep. Intelligent lead-capture bots qualify prospects instantly and route every inquiry straight to your team’s CRM — so no lead gets lost to slow follow-up or manual handoffs.

Custom Business Solutions

Got a recurring operational bottleneck? We don’t just use off-the-shelf tools; we build custom solutions that solve your specific business logic. If it’s slowing you down, we can automate it, integrate it, and make it work for you.

Managed Services

We provide the ongoing expert guidance and managed support necessary to keep your critical systems running smoothly — monitoring, updates, and maintenance so you can focus on growth.